1. Who We Are
Dr. Madhu's Advanced Hair Transplant Centre is a specialist hair restoration and dermatology clinic located at 3rd floor, Aditya Jayrag, Flat No. 301 & 302, Road No. 36, opp. Neeru's Emporio, Jubilee Hills, Hyderabad, Telangana 500033, India. We operate this website to provide truthful educational information and consultation booking services.
2. What Information We Collect
We only collect personal information when voluntarily provided by prospective and existing patients. This includes:
- Consultation Requests: Name, mobile phone number, WhatsApp contact, email address, city/country of residence, and preferred consultation date.
- Clinical & Medical Details: Age, sex, hair loss history, family history of balding, relevant medical conditions, and clinical scalp/hairline photographs uploaded for pre-consultation assessment.
- Website Usage & Analytics: Anonymized metrics such as pages viewed, device type, and referral source via Google Analytics 4 (Measurement ID: G-H7FQVMJLBG). No personally identifiable financial data is tracked.
3. Why We Collect Your Information
Your details are used exclusively for medical assessment and patient care coordination:
- To enable Dr. Pathuri Madhu and Dr. P. Ram Sushruth to assess your candidacy for surgical or non-surgical restoration.
- To contact you regarding your enquiry, answer clinical questions, and schedule in-person or online consultations.
- To provide pre-operative and post-operative instructions and continuous aftercare support.
4. Clinical Confidentiality & Disclosure
We treat all patient data and medical records with strict medical confidentiality. We do not sell, rent, or trade personal data to third parties or marketing agencies. Patient photographs and results are published on our website or social media solely with explicit, written, informed consent.
5. Data Storage and Security
We maintain appropriate physical, electronic, and procedural safeguards to protect your personal and medical information against unauthorized access, loss, or alteration. Form submissions sent via email are transmitted over encrypted protocols to our secure clinic inboxes (hairhospihyd@gmail.com).
6. Your Rights
Under the Digital Personal Data Protection Act 2023, you have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request deletion of your information when it is no longer required for medical or statutory compliance. To exercise these rights, please contact us at hairhospihyd@gmail.com.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our Data Grievance Officer at:
Dr. Madhu's Advanced Hair Transplant Centre
3rd floor, Aditya Jayrag, Flat No. 301 & 302, Road No. 36, opp. Neeru's Emporio, Jubilee Hills, Hyderabad 500033
Phone: +91 90004 11511 / +91 90004 11522
Email: hairhospihyd@gmail.com